User Compliance Agreement

1. Introduction

This User Compliance Agreement ("Agreement") is made between SRCbuy ("we", "our", "us") and the user ("you", "your"). By accessing or using SRCbuy's sourcing, quality inspection, storage, warehousing, fulfillment, or shipping services ("Services"), you acknowledge that you have read, understood, and agreed to comply with this Agreement.

SRCbuy provides service-based operational support only. We are not the seller of goods, nor the manufacturer, brand owner, distributor, or importer of record for the products you choose to purchase, store, or ship through our platform.

You, as the user, retain full responsibility for the legality, authenticity, origin, and compliance of all products handled through SRCbuy.

2. User Responsibilities

2.1 Product Legality

You are solely responsible for ensuring that all products purchased, stored, or shipped through SRCbuy:

Are legal for sale in your country/region
Do not violate import/export restrictions
Do not infringe any intellectual property rights
Comply with the laws and regulations of both origin and destination countries

SRCbuy does not provide legal evaluation of products, nor do we participate in your product selection, listing, marketing, or sales decisions.

2.2 Authenticity of Products

You agree that:

All products must be authentic and legally obtained
You may be required to provide invoices, authorization letters, licenses, or certificates to prove authenticity
SRCbuy reserves the right to decline processing products that appear counterfeit, infringing, restricted, or non-compliant

Warning: Submitting false, altered, or misleading documents is strictly prohibited and may result in account suspension.

2.3 Compliance With Platform Rules

If you sell products on third-party platforms (e.g., Amazon, Shopify, eBay, Etsy, TikTok, Walmart, etc.), you are responsible for complying with their policies.

SRCbuy does not verify or guarantee:

Listing compliance
Brand authorization
Customs documentation
Platform acceptance or seller approval

2.4 Import & Export Responsibility

You acknowledge that:

You are the importer/exporter of record for your shipments
SRCbuy does not act as importer/exporter of record
You are responsible for local taxes, duties, restrictions, and customs documentation

Any customs delays, seizures, fines, or confiscations related to the nature of your products are your sole responsibility.

3. Prohibited Items

You must not use SRCbuy's Services to handle any of the following:

✗ Counterfeit, fake, or replica products
✗ Unauthorized branded items
✗ Items infringing trademarks, copyrights, or patents
✗ Dangerous goods prohibited by carriers
✗ Illegal or regulated items restricted by local customs
✗ Products that violate public safety, moral standards, or regulatory guidelines

SRCbuy may refuse, suspend, or destroy such items without compensation.

4. High-Risk Products

SRCbuy may classify certain items as High-Risk, including but not limited to:

IP-sensitive branded products
Unauthorized replicas
Products with unclear sourcing
Items flagged by customs or platforms
Products commonly associated with rights-holder complaints

For such items, SRCbuy may:

Request additional documentation
Delay or decline fulfillment
Apply extra inspection procedures
Require written confirmation of your legal rights to sell or distribute the product